Hearing Aid Finder & Tracker Terms of Use

These Terms of Use (“Terms”) govern your use of Hearing Aid Finder & Tracker (the “App”), published by Appcelerator Studio (“we”, “us”). By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.

You must be old enough to enter into this agreement where you live. If you are not, you may use the App only with the agreement of a parent or guardian, who accepts these Terms on your behalf and is responsible for what is done with the App on their device, including any purchase.

Where you downloaded the App from the Apple App Store, Apple’s Licensed Application End User License Agreement also applies, and the section “Apple” below forms part of this agreement.

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, for your own use, in accordance with these Terms and the applicable app store rules.

The license is what you receive: you are not buying the App, its code, its content or any part of it. Any right not expressly granted here is reserved.

You agree not to:

• Copy, modify, translate, reverse engineer, decompile, disassemble or create derivative works of the App, except where that restriction cannot be imposed under the law that applies to you.
• Rent, lease, lend, sell, sublicense, redistribute or publish the App, or make it available to several devices at once over a network.
• Remove, obscure or alter any copyright, trademark or other notice in the App.
• Bypass, disable or tamper with the App’s purchase checks, security measures or any technical limitation, or install a modified, cracked or otherwise unauthorised copy.
• Extract the App’s code, sounds, artwork or other content for use in another product or service, including to train machine learning models.
• Use the App to break the law, to infringe anyone’s rights, or in any way that could harm, disable or overload a device, network or service.

Some features of the App require a paid subscription. Prices and billing periods are shown in the App before you buy. Payment is charged to your app store account when you confirm the purchase.

Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the period ends. You can manage or cancel your subscription in your device’s account settings (on iOS: Settings › your name › Subscriptions). Deleting the App does not cancel a subscription.

Where a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription. Refunds are handled by the app store according to its policies; we cannot issue refunds directly for purchases made through Apple, and we do not receive, see or store your payment details.

A subscription unlocks features for as long as it is active. It is not a permanent purchase of those features: if the subscription lapses or is cancelled, the paid features stop working. Prices, billing periods and what a subscription includes may change; a change applies from your next billing period, and where the law requires your agreement to a price increase, we or the app store will ask for it before it takes effect.

Purchases are validated through RevenueCat. See the Privacy Policy for details on what data this involves.

The App is a finder for a hearing aid you have misplaced. It listens for the Bluetooth signal the aid broadcasts, estimates how close the aid is from the strength of that signal, and helps you narrow down where it is. It is a device-finding utility.

The App is not a medical device and is not a hearing aid app. It does not amplify, stream, process or otherwise affect sound in your hearing aid, does not read or change any hearing aid setting, and makes no claim about your hearing or any medical condition. It is not intended to diagnose, treat, cure or prevent anything. For anything about your hearing or about the aid itself, see your hearing care professional or the aid’s manufacturer.

The App is an independent product. It is not affiliated with, endorsed, sponsored or approved by any hearing aid manufacturer. Where the App shows a brand next to a device, that is its best guess from the device’s public Bluetooth identifiers, offered only to help you recognise your own aid; brand names are the trademarks of their owners.

Please read this before you rely on the App. Finding a hearing aid by Bluetooth has limits that no app can overcome, and we do not promise that the App will find yours:

• A hearing aid with a flat or removed battery, or one that is switched off, broadcasts nothing and cannot be found by any app on any phone.
• Some hearing aids use a closed or proprietary Bluetooth connection and never broadcast a signal that another app can see. If your aid does not appear when you scan, it cannot be found this way. That is why scanning and the device list are free: you can see whether your aid is detectable before you pay anything.
• Bluetooth Low Energy reaches roughly 30 metres (100 feet) in the open and much less through walls, furniture, water and bodies. An aid further away than that is out of range.
• Distances shown in the App are estimates from signal strength. Signal strength varies with obstacles, orientation, interference and the phone itself, so the estimate can be wrong, and it tells you how close, never in which direction. The radar shows proximity only.
• Two aids of the same model look alike to Bluetooth. The App tells you which one it is tracking and warns you when both are near, but you should move the one you are wearing well away before you search for the other.
• The last known location is where your phone was when it last saw the aid, with the accuracy your phone reported at the time — not where the aid is now. The aid may have been moved since.
• Back-in-range alerts depend on iOS keeping a background Bluetooth request alive and on the aid advertising again. iOS may end that request at any time (for example after a restart, when Bluetooth is turned off, or when the App is force-quit), and an alert may arrive late or not at all. Do not rely on alerts as your only safeguard.
• Ring it works only while the aid is connected to your phone as an audio output. Whether that is possible, and how loud the aid can play, depends on the aid and its maker.

The App is an aid to your own search, not a guarantee that a lost hearing aid will be found, and it is not a substitute for insurance, a manufacturer’s own finder feature, or care in handling the aid. To the extent the law allows, we are not liable for the loss of, damage to, or cost of replacing a hearing aid or any other device, whether or not the App detected it, showed a distance or location for it, or sent an alert about it.

Scanning, the list of nearby devices with distances, and naming devices are free. The guided search screen (radar, beeps and vibration), Ring it, the last known location map and back-in-range alerts require Pro, unlocked with either an auto-renewing weekly subscription or a one-time lifetime purchase. Prices are shown in the App before you buy, and there is no free trial. The paywall appears only after you have picked a device from the list, so you can confirm your aid is detectable first.

Lifetime means for as long as the App is offered on the App Store and supported by us. The purchase is tied to the Apple Account that made it and can be restored on a new device with Restore Purchases in the App. Refunds are handled by Apple according to App Store policies.

A scan shows every Bluetooth device that is broadcasting nearby, including devices that belong to other people. Use the App only to find devices that are yours or that you have been asked to help find. Do not use it to locate, follow or monitor another person or their belongings; doing so may be illegal where you live, and it is against these Terms. You are responsible for complying with the law that applies to you.

Ring it plays a loud tone through the connected hearing aid at your phone’s current volume. The tone is loud by design, so that a buried or hidden aid can be heard. Before you use it, check the name of the output shown in the App to make sure the tone will play through the lost aid and not through the aid you are wearing, headphones or another connected device. Do not ring an aid while it is in your ear or anyone else’s, and stop if you or anyone nearby feels discomfort. The search beeps and vibration are also produced by your phone; keep the volume at a comfortable level.

Searching with your head down and your hands in grass, leaves, cushions or furniture means you are not watching where you step or what you touch. Take care near stairs, roads, water, machinery and sharp or hot objects, and switch off anything mechanical — a recliner, a washing machine, a lawnmower — before you reach into it. Do not use the App while driving, cycling or in any situation where it could distract you or mask sounds you need to hear.

The App — its code, design, name, icon, sounds, artwork and text — belongs to us or to our licensors and is protected by copyright and trademark law. Third-party components included in the App remain the property of their authors and are used under their own licenses.

If you send us feedback, a bug report or an idea, we may use it in any way, without any obligation to you and without compensation, confidentiality or credit. Do not send us anything you want to keep confidential or be paid for.

The App depends on services that are not ours, including the app store you installed it from, Apple’s or Google’s purchase systems, and RevenueCat, which validates purchases. Their own terms and privacy policies govern what they do. We are not responsible for their availability, their acts or omissions, or for any loss caused by them.

Links to other websites or apps are provided for convenience only. We do not endorse them and are not responsible for their content or practices.

We may update, change or discontinue the App or any feature at any time. We will try to give reasonable notice of material changes through app store release notes.

We are under no obligation to provide updates, support, bug fixes or any particular feature, and we are not liable if the App becomes unavailable, stops working with a future operating system, or is removed from an app store. If we permanently remove a feature that your subscription paid for, your remedy is to cancel the subscription.

The App is provided “as is” and “as available”, with all faults and without warranties of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment or non-infringement, to the fullest extent permitted by law.

We do not warrant that the App will meet your requirements, that it will run uninterrupted, on time, securely or error-free, that defects will be corrected, or that data stored by the App will never be lost or corrupted. You use the App at your own risk, and you are responsible for keeping your own backups of anything that matters to you.

Some countries do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Nothing here affects rights that the consumer law of your country gives you and does not allow to be excluded.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, punitive or consequential damages, or for lost profits, lost opportunities, or loss or corruption of data or content, arising out of or relating to the App — whether the claim is based on contract, tort, statute or anything else, and even if we knew such damage was possible.

To the maximum extent permitted by law, our total liability for all claims relating to the App is limited to the greater of the amount you paid us for the App in the twelve months before the claim arose and US$50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud, or rights under the consumer protection law of your country.

If a claim is brought against us because of the way you used the App — because you broke these Terms, broke the law, or infringed someone else’s rights — you will cover the resulting losses, damages and reasonable legal costs. This does not apply to the extent the claim results from something we did, and it does not apply where the law where you live does not permit it.

You can stop using the App at any time by deleting it. We may terminate or suspend your license if you breach these Terms; if we do, you are not entitled to a refund of unused subscription time. Sections that by their nature should survive (such as our rights in the App, disclaimers and limitations of liability) survive termination.

These Terms are between you and us. Apple is not a party to them, is not responsible for the App or its content, and has no obligation to provide maintenance or support for the App.

If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.

We, not Apple, are responsible for addressing any claim by you or a third party relating to the App, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, claims under consumer protection or privacy law, and any claim that the App infringes a third party’s intellectual property rights.

You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If any part of these Terms is found to be unenforceable, the rest stays in force and that part is applied as closely as possible to its original intent.

Not enforcing a term is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours if the App or our business changes hands.

These Terms, together with the Privacy Policy and the terms of the app store you installed from, are the whole agreement between you and us about the App. They are written in English; any translation is for convenience only.

We may revise these Terms from time to time. The current version is always published on this page with its “Last updated” date. Continuing to use the App after a change means you accept the revised Terms.

Questions about these Terms: team@appcelerator.studio.